Do you allow pickups?
If you need your parts in a hurry and are based in Auckland, we do allow pickups.
Please email us to check what times pickup is available as we are often in and out and all about!
When will my items we shipped?
Your order will be shipped once payment is received. Please note that if paying by direct credit this can take up to two days to clear, depending on which bank you are with.
We ship most weekdays and can get things to most places in NZ overnight if you need parts in a hurry! We send all items tracked and will email you a tracking link once your order has been packed ready to ship.
What are your payment options?
You can pay for your order either by direct credit to our bank account (details supplied at time of ordering), or by credit card through PayPal.
We currently do not offer terms at this stage.
We supply a GST invoice with each order.
Where are you based?
We are based in Auckland, New Zealand.
Do your prices include GST?
All prices on our website are in New Zealand dollars and include GST (15%). Please note, overseas orders are currently not subject to GST.
Are you an authorised OpenBuilds Distributor?
Yes we sure are! We try to stock as many original OpenBuilds products as possible. If there is a product you are after and can’t find on our website, let us know and we’ll see what we can do!
Do you ship overseas?
We can! We’re working on getting international shipping on our website, but in the meantime send us an email to firstname.lastname@example.org with a list of what you’d like to order, along with your shipping address, and we’ll send you a shipping quote.
Why build a hobby CNC router? (the most important question of them all!)
So you can use robots to do the dirty work!
Seriously, we think CNC routers, 3d printers and homemade machines are amazing! You can make a tonne of interesting things, with customisation at your fingertips – digital fabrication is the way of the future.
Can’t find the answer your after? Please send us a message!